T&Cs

  1. Promotion Name
    • Freedom Suites Dream Start Promotion (the “Promotion”).
  1. Promotion Period
    • The Promotion begins at 12:01 AM AEST on 1st July 2024 and ends at 11:59 PM AEST on 31st July 2024 (the “Promotion Period”).
  1. Eligibility
    • The Promotion is open to residents of Victoria and Queensland, Australia, who are 18 years of age or older at the time of entry.
    • Employees, officers, directors, and agents of Freedom Suites and their immediate families are not eligible to participate.
  1. Entry Method
    • To enter, participants must visit www.freedomsuites.com.au/dreamstartpromotion and complete the entry form with their details.
    • For additional entries, participants can:
      • Tag a friend in the comments section of the promotional post pinned at the top of the Freedom Suites Instagram page (https://www.instagram.com/freedomsuites/). Each comment/tag is one (1) additional entry.
      • Share the promotional post pinned to the top of the Freedom Suites Instagram page to their personal Instagram story for five (5) additional entries.
    • Participants must complete the entry form on the website before commenting or sharing the promotional post on Instagram to be eligible for additional entries.
  1. Prize(s)
    • The prize package includes:
      • One (1) month of free rent at Freedom Suites, valued from $2,500.
      • One (1) salon design consultation with Daryl Wark, valued at $250.
      • One (1) $250 Barber Temple Voucher.
      • One (1) 1-hour photoshoot & content session with RAA Marketing, valued at $1,000.
      • One (1) $500 Unwritten Hair voucher.
      • One (1) $400 Sustainable Salons Install Kit.
      • One (1) $5,000 Salon Marketing Solutions Package.
    • Total prize value is $10,000.
  1. Prize Conditions
    • General Conditions (applicable to all prizes): Any ancillary costs associated with redeeming a prize/voucher are not included. Any unused balance of a prize/voucher will not be awarded as cash. Redemption of a prize/voucher is subject to any terms and conditions of the issuer including those specified with or on the prize/voucher (and as set out below).
    • Freedom Suites Rental Credit:
      • Rental Credit can be taken when the winner / new freelancer signs a Licence Agreement for 12 months. The winner / new freelancer will receive one month free rent during their term and pay for eleven months, OR they can take the value of the one month’s free rent as a credit off the entire 12-month term, reducing the actual rent paid each fortnight by 8.33%.
      • The winner / freelancer will be required to sign a Freedom Suites Licence Agreement, which outlines the terms and conditions of incentive credits. They will also need to pay a bond prior to commencing their term at Freedom Suites.
    • Daryl Wark Design Consultation:
      • Prize includes up to 2 hours onsite or virtual consultation with Daryl to discuss design ideas and directions.
      • Any items that the winner wishes Daryl to supply, such as wallpaper, objects, or furniture, will be an additional charge.
    • Barber Temple Voucher:
      • Valid for use on $250 RRP worth of Barber Temple products only (not valid for use on education).
      • Voucher will be emailed to the winner
    • RAA Marketing Content Session:
      • Prize must be redeemed by 30th June 2025
      • Winner will be emailed by the RAA Marketing team.
      • Includes 10 edited images as well as a minimum of 2 edited content pieces (60 seconds or less)
    • Unwritten Hair Voucher:
      • Voucher is valid for use on $500 worth of Unwritten Hair products at wholesale value.
      • Winner must download Unwritten Hair app onto phone and/or tablet device, sign up to an account and notify the team at Freedom Suites at enquiries@freedomsuites.com.au. A $500 credit will be placed into the winners account for use on Unwritten Hair products.
    • Sustainable Salons Install Kit:
      • The winner will receive four (4) in-salon 35L separation bins and a 160L bag. Return postage for the 160L bag is included.
      • The 35L in-salon bins and the 160L bag must be used to separate and store resources until collection.
        These materials will be available for your use during the Term and must be returned upon the termination or expiry of this Agreement.
      • The winner will be provided access to the Sustainable Salons app for booking return collection only.
        The app can be used to organise the return of the 160L bag and resources.
      • For the duration of the competition agreement period, you are responsible for looking after any materials provided by Sustainable Salons, including bins and bags for separation and storage of resources.
      • All materials must be returned in the same condition as received, subject to ordinary wear and tear.
    • Salon Marketing Solutions Foundation Marketing Premium Package:
      • The Foundation Marketing Premium Package includes;
        1. Marketing Strategy Consultation with Vanessa McDonald
        2. Strategy review consultation with Vanessa McDonald
        3. Artwork and Design / copywriting of;
          • 3 x Print Pieces including:
            1. Client Welcome Gift Pack with three tear-off vouchers
            2. ‘You are invited to experience’ A6 size gift voucher (used to invite people to experience the clinic)
            3. ‘We’d love to care for you again’ A6 size gift voucher (sent to lost clients)
          • 7 x Email Pieces including:
            1. New Client welcome email – service gift voucher reminder email featured in the Client Welcome Gift Pack
            2. New Client – retail gift reminder featured in the Client Welcome Gift Pack
            3. It’s time to see you again – appointment reminder
            4. Lost Client Reactivation
            5. Happy Birthday! With their gift
            6. Birthday Gift Reminder
            7. Thank You for Referring a Friend
        1. Implementation of emails and SMS in salon-specific software program including;
          • 2 x SMS with Bitly Links
            1. It’s time to see you again – appointment reminder
            2. Happy Birthday – here’s your gift
        1. The Guide:
          • The guide covers the procedures for using the foundation marketing every day. It includes training videos for the salon owner to watch, a checklist of the discount codes the salon owner will need to set up for each touchpoint included in the package, and the discount codes the team needs to select when clients redeem any offers/gifts.
      • The Foundation Marketing Premium Package does not include any printing. We can refer you to a printer based in Victoria or the winner can use their preferred printer.
      • The custom work will be completed in 6-8 weeks from the date we receive all the files and brand assets from the winner.
      • Once the Foundation Marketing for Client Retention Package has been completed and implemented, the salon owner can use it without any restrictions, except that they cannot share the intellectual property with anyone else.
      • The winner must work with an industry specific software program such as Shortcuts, Kitomba, Phorest or Timely. The Foundation Marketing Premium Package will not work with Fresha, Square or Simple Salon as those POS software programs do not have the marketing automation features built into the platform to drive the marketing on automation. If the winner does not have the software required to use the marketing strategy they have two options:
        1. Wait until they do have one of those major software brands (the prize will not have an expiry date)
        2. We can substitute the prize for a 12-month membership to Marketing PRO (Campaign Marketing Program) valued at $4,680 plus a marketing consultation with Vanessa McDonald valued at $495, totalling $5,175. 
  1. Winner Selection & Draw
    • The winner will be selected through an electronic draw on 1st August 2024.
    • The first valid entry drawn will be the winner of the prize specified in the Schedule above.
    • The draw conductor may draw additional reserve entries in case an invalid entry or entrant is drawn.
    • The winner will be notified by phone or email.
    • If the winner chooses not to take their prize (or is unable to), or does not take or claim a prize within a reasonable time, as specified by the Promoter, or is unavailable, they forfeit the prize and the Promoter is not obliged to substitute the prize.
  1. Claiming Prizes
    • The winner must claim their prize by 1st January 2025.
    • The winner is required to sign a 12-month lease at one of Freedom Suites’ 12 locations for a room that is available at time of the licence agreement commencement.
    • The winner is required to commence the licence agreement term within 12 months of the winning notification.
    • If a winner cannot sign the lease and start within this timeframe, the prize will be forfeited and a redraw will occur on 31st January 2025.
  1. General Terms
    • The entrant agrees and acknowledges that they have read these Conditions of Entry (and Schedule) and that entry into the Promotion is deemed to be acceptance of these Conditions of Entry (and Schedule). Any capitalised terms used in these Conditions of Entry have the meaning given in the Schedule, unless stated otherwise.
    • The Promotion commences on the Start Date and ends on the End Date (“Promotional Period”). Entries are deemed to be received at the time of receipt by the Promoter and not at the time of transmission or deposit by the entrant. Records of the Promoter and its agencies are final and conclusive as to the time of receipt.
    • Valid and eligible entries will be accepted during the Promotional Period.
    • The value of the prize is accurate and based upon the recommended retail value of the prize (inclusive of GST) at the date of printing. The Promoter accepts no responsibility for any variation in the value of the prize after that date.
    • No part of a prize is exchangeable, redeemable for cash or any other prize or transferable, unless otherwise specified in writing by the Promoter.
    • If a prize (or portion of a prize) is unavailable the Promoter reserves the right to substitute the prize (or that portion of the prize) to a prize of equal or greater value and specification, subject to any written directions of a regulatory authority.
    • No entry fee is charged by the Promoter to enter the Promotion. Where entry is allowed online, there is no additional cost to enter the Promotion other than any cost paid by the entrant to access the website or social media platform of entry via their Internet service provider.
    • The prize will be awarded to the person named in the entry and any entry that is made on behalf of an entrant or by a third party will be invalid. If there is a dispute as to the identity of an entrant or winner, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant or winner.
    • Entry and continued participation in the Promotion is dependent on the entrant following and acting in accordance with Facebook Statement of Rights and Responsibilities (http://www.facebook.com/terms.php) and the Instagram Terms of Use, (http://instagram.com/legal/terms/). This Promotion adheres to the terms and conditions set out in the Facebook promotion guidelines which can be found at: http://www.facebook.com/promotions_guidelines.php and the Instagram promotion guidelines which can be found at: http://help.instagram.com/179379842258600. Any questions or comments regarding the Promotion must be directed to the Promoter, not to Facebook and Instagram. The entrant releases Facebook and Instagram, and their associated companies from all liabilities arising in respect of the Promotion. Entrants acknowledge that the Promotion is in no way sponsored, endorsed or administered by, or associated with Facebook and Instagram.
    • Entrants’ personal information will be collected by the Promoter. Personal information will be stored on the Promoter’s databases. The Promoter may use this information for future marketing purposes regarding their products, including contacting the entrant electronically. The Promoter and Prize Suppliers are bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth).
    • It is a condition of accepting the prize that the winner may be required to sign a legal release as determined by the Promoter in its absolute discretion, prior to receiving the prize.
    • If a prize is provided to the Promoter by a third party, the prize is subject to the terms and conditions of the third party prize supplier. The terms and conditions which apply to the prize at the time it is issued to the winner will prevail over these Conditions of Entry in the event of any inconsistency. To the extent permitted by law the Promoter accepts no responsibility or liability for any delay or failure by the third party to deliver the prize, any delay or failure relating to the prize itself or failure by the third party to meet any of its obligations in these Conditions of Entry or otherwise.
    • Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Conditions of Entry restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).
    • If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.
    • The Promoter reserves the right, at any time, to validate and check the authenticity of entries and entrant’s details (including an entrant’s identity, age and place of residence). In the event that a winner cannot provide suitable proof as required by the Promoter to validate their entry, the winner will forfeit the prize in whole and no substitute will be offered. Incomplete, indecipherable, inaudible, incorrect and illegible entries, as applicable, will at the Promoter’s discretion be deemed invalid and not eligible to win. Entries containing offensive or defamatory comments, or which breach any law or infringe any third party rights, including intellectual property rights, are not eligible to win. The use of any automated entry software or any other mechanical or electronic means that allows an individual to automatically enter repeatedly is prohibited and may render all entries submitted by that individual invalid.
    • The Promoter reserves the right to disqualify entries in the event of non-compliance with these Conditions of Entry. In the event that there is a dispute concerning the conduct of the Promotion or claiming a prize, the Promoter will resolve the dispute in direct consultation with the complainant/entrant/winner. If the dispute cannot be resolved the Promoter’s decision will be final.
    • The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence or wilful misconduct) in connection with this Promotion or accepting or using any prize (or recommendation).  For the sake of clarity, this clause shall not apply where the Promoter has contributed to or caused such loss, expense, damage, personal injury or death and shall not apply to any liability which cannot be excluded by law (in each case the Promoter’s liability is limited to the minimum allowable by law).
    • The winner will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.
    • The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice in regards to the tax implications relating to the prize or acceptance of the prize.
    • Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.
  1. Contact Information
    • For any questions or concerns, participants can email enquiries@freedomsuites.com.au.